FREQUENTLY ASKED QUESTIONS
DO I NEED TO HAVE ANY PRIOR EXPERIENCE IN THE RESTAURANT INDUSTRY?
WHAT ARE THE INITIAL FRANCHISE FEES AND ONGOING ROYALTY & AD FEES?
DOES TOSSED OFFER FINANCING?
DOES TOSSED OFFER A MULTI-UNIT FRANCHISE OPPORTUNITY?
WHERE SHOULD I LOCATE MY RESTAURANT?
HOW LONG WILL IT TAKE ME TO OPEN MY RESTAURANT?
HOW LONG WILL I BE AT TRAINING?
Our initial team training program consists of an intensive minimum 2-week pre-opening program. We request that not only do you attend training, but that you bring your general manager to our initial training program. In addition, one of our representatives will be at your site for up to another 2 weeks (to be scheduled around your opening).
Your training program is intense and includes two main areas “front of house” & “back of house”. Front of House focuses on the guest experience: greeting by a Brand Ambassador, phone etiquette, cashier dialogue, catering dialogue, line management, expo/pick-up & delivery procedures. The Back of House is all about the food and our kitchen: recipes and prep procedures, cost controls, quality and service standards, inventory procedures, equipment and safety, brand compliance, food safety, sanitation and health code compliance.
When you have completed our training programs, you will be ready to run a Tossed restaurant.
WILL YOU ASSIST ME WITH ESTABLISHING MY VENDOR RELATIONSHIPS AND INITIAL INVENTORY PURCHASE?
Yes. We have a preferred-vendor program that will provide you with all the products that you will use to operate your restaurant. In addition, we will assist you with your opening inventory purchase and ongoing par levels.